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lukaN1878's avatar
10 years ago

DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG wit

So I have had this issue for more than a year now. I have tried EVERY suggestion through digging on forums and Google endlessly. EA Support failed to fix this issue 4 times and I don't know what to do any more.

Previously I was able to play BF3/4 with good FPS on High settings with no FPS drops or crashes, how ever sometime ago I remember updating my drivers and the game crashes with the following error: 

DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG: Device hung due to badly formed commands..GPU: "AMD Radeon HD 5800 Series." Driver: 15.7 (15.30.1025.151117a-29658LE)

I have tried to fix this error by reverting to old drivers, uninstall/reinstall new drivers, Underclocking GPU (my temperatures were fine even when OC'd), reinstalling Directx11 (also treid Directx9), reinstalling both BF3 and BF4 games. I also did extra smaller attempted fixes but nothing has worked so far.

Specs: 
CPU: AMD Phenom II B55 X4 (4CORE) 3.2Ghz

GPU: Radeon HD 5850 MSI Twin Frozr II

RAM: 8GB

Windows 10

Please help me. I really want to play Battlefield 3 but haven't been able to for 1 year now, even EA didn't help me.

3 Replies

  • Hi @lukaN1878

    I had this issue since i had installed Windows 10, then i updated my GPU drivers and it stopped crashing, but the game have such a bad performance that it's nearly implayable!!

    I think the problem is windows 10 and sadly they haven't found a solution yet...at this point i think they never will. If you want to play battlefield 3 you have to step back to windows 7\8.

    Best Regards

  • I have tried to play the game on WIndows 7 too (before I upgraded to 10) and the issue continued to occur. I also have tried the latest drivers and many different drivers from the past however I have had no success.

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