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Anonymous
12 years ago
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DirectxFunction"Get Device Removed Reason" failed with DXGI_ERROR_DRIVER_INTERNAL_ERROR

When I am playing Battle field 3 I got this Error ..

DirextX function "GetDeviceRemovedReason" failed with DXGI_ERROR_INTERNAL_ERROR :An internal driver error occurred.. GPU: "Intel(R)HD Graphics 4000" , Driver: Unknown

and I reinstalled Diretx 11 two or 3 times and I reinstalled VGA two times and I dont know what the Proplem !

And I have: Processor : Intel(R) Core(TM)i7 CPU 2.40 GHz

                   System :64 bit

                    Ram: 6GB

                     My total Graphic memory : 1792 MB Intel(R) HD Graphics 4000..

                   Nvidia:  Geforce GT 635M 2GB .. Version: 340.43

                    Windows 8.1

  • Hi SaMnAwY  try this  to start with...

    Latest version of DirectX see this page
    http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35

    Reinstall Microsoft C++
    http://www.microsoft.com/en-us/download/confirmation.aspx?id=30679

    Update your Microsoft .NET framework.
    http://www.microsoft.com/en-ca/download/details.aspx?id=30653

    Repair game after you install the 3 :]

    Run the game as Administrator:
    Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
    Do the same with BF4_x86.exe as well.

    Run Origin as Administrator:
    Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.

    Disable Origin in game:
    In Origin - Application settings - Origin in Game - disable Origin in game

    Origin Cloud Storage turn it off
    Origin, settings, General

    Others have said if they uninstall MSI Afterburner issues / crashing is stopped. So if you have this installed remove program and test BF4. Also look at other programs as Fraps, Geforce experience ,Raptr and xfire are known to make issues as well.

    If all this fails to fix it then try this...

    BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues.

    1- Go to my Documents and remove BF4 folder place it on your Desktop or trash.
    2- Be warned you do have to set up your in game settings again.
    3-Repair BF4
    4- When done go test your game.

    ________________________________________________________________________________

    I do NOT work for EA , I am just a gamer who will try to help another gamer on PC fix BF4 issues. Did I try and help you @ all? Reward me with a XP. If I solved your question please hit Accept As Solution on my post so others know it worked.

3 Replies

  • Hi SaMnAwY  try this  to start with...

    Latest version of DirectX see this page
    http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35

    Reinstall Microsoft C++
    http://www.microsoft.com/en-us/download/confirmation.aspx?id=30679

    Update your Microsoft .NET framework.
    http://www.microsoft.com/en-ca/download/details.aspx?id=30653

    Repair game after you install the 3 :]

    Run the game as Administrator:
    Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
    Do the same with BF4_x86.exe as well.

    Run Origin as Administrator:
    Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.

    Disable Origin in game:
    In Origin - Application settings - Origin in Game - disable Origin in game

    Origin Cloud Storage turn it off
    Origin, settings, General

    Others have said if they uninstall MSI Afterburner issues / crashing is stopped. So if you have this installed remove program and test BF4. Also look at other programs as Fraps, Geforce experience ,Raptr and xfire are known to make issues as well.

    If all this fails to fix it then try this...

    BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues.

    1- Go to my Documents and remove BF4 folder place it on your Desktop or trash.
    2- Be warned you do have to set up your in game settings again.
    3-Repair BF4
    4- When done go test your game.

    ________________________________________________________________________________

    I do NOT work for EA , I am just a gamer who will try to help another gamer on PC fix BF4 issues. Did I try and help you @ all? Reward me with a XP. If I solved your question please hit Accept As Solution on my post so others know it worked.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Thanks alot ! 🙂

  • SolitaryEclectic's avatar
    SolitaryEclectic
    Legend
    12 years ago

    Nice SaMnAwY I am very happy it is now fixed for you  and your very welcome :womanhappy: Thank you very much for the xp and accept as solution on my post :womanhappy: 

    ________________________________________________________________________________

    I do NOT work for EA , I am just a gamer who will try to help another gamer on PC fix BF4 issues. Did I try and help you @ all? Reward me with a XP. If I solved your question please hit Accept As Solution on my post so others know it worked.

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