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Anonymous's avatar
Anonymous
13 years ago
Solved

Disc Unreadable, game still goes on perfect disc

Before any EA personal even try giving me troubleshooting look over all the cases I've been through hazoxik@gmail.com

It's been almost a year and no help has been given, I even sent my game in to warranty months ago with nothing returned. 

I am a premium member, when the dlc and updates are removed I can play online just fine.  I have spent my own money on buying the DLC to see if it would work, my own money on other disks.

I am not going to rest until my satisfaction in costs is returned, especially now that my game disc is gone. 

If nothing is reimbursed I will continue on with civil, court actions.  This is some bull**bleep** for me to pay for nothing, to get ripped off by a company.

IT HAS BEEN ALMOST A YEAR WITH THE SAME RESULTS FROM ADVISORS, SUPERVISORS, "SPECIAL" TECH TEAMS.

I see kids win complete PC setups from nothing from EA and I'm stuck on console facing this problem?

battlefield 3
  • XSV_NiTEMARE's avatar
    XSV_NiTEMARE
    13 years ago

    Hi again!

    Take contact with the Support Team here and provide them with the case number and they can look further into this.

    Let me know if you need more assistance, regarding the topic. (Disc Unreadable, game still goes on perfect disc)

    - Timmie

6 Replies

  • XSV_NiTEMARE's avatar
    XSV_NiTEMARE
    13 years ago

    Hi there!

    I would like to help you, but before we proceed I need to confirm with you.

    Does the "disc unreadable" error appears on every game you playing or just on Battlefield 3?

    - Timmie.

     

     

  • Anonymous's avatar
    Anonymous
    13 years ago

    Just battlefield 3, I cannot install other discs to help either

  • XSV_NiTEMARE's avatar
    XSV_NiTEMARE
    13 years ago

    Hi again!

    Since your issue is on a console there isn't many option to choose from. Do this:

    • Delete all saved data from Battlefield 3. (game utility, updates, expansion packs, saved data)
    • Now, restart your Xbox 360 console and start Battlefield 3.
    • Install every multiplayer updates again.
    • Restart the game (After the install of all updates) as well as your console.
    • Start the game again and it should work. 

    Please, try this and report back here again as soon as you have more details. 

    - Timmie

  • Anonymous's avatar
    Anonymous
    13 years ago

    If you could please review my cases it would help, this issue has been escaleted numerous times and I've been delayed help.  

    I've done that also, only way to play is without premium or dlc.  which I also payed for when I had premium.

  • XSV_NiTEMARE's avatar
    XSV_NiTEMARE
    13 years ago

    Hi again!

    Take contact with the Support Team here and provide them with the case number and they can look further into this.

    Let me know if you need more assistance, regarding the topic. (Disc Unreadable, game still goes on perfect disc)

    - Timmie

  • Anonymous's avatar
    Anonymous
    13 years ago

    The support team has dissapointed me over a number of ten times, so that is why I am here now.

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