Forum Discussion

RapidAcee's avatar
RapidAcee
New Novice
8 days ago
Solved

EA Scammed Me.

I've got the BF1 from Epic Games and today i saw a discount on a shortcut bundle named as ''Ultimate Shortcut Bundle'' The price of 39.99 was crossed out and 10 Euro was written. I bought it. I thought I bought it for 10 Euros, but on the next screen, EA thanked me for my 39.99 purchase. After that, I contacted two different customer representatives for dispute my extra charge. As a result they did not help me in any way. The EA employee told me that this was a special offer for EA or Steam players, but I saw this discount in the game. As a result, I should not be held responsible for EA's pricing mistake. I have probably saved this company thousands of dollars over the years, but they did not help me with the first problem I encountered. I feel scammed.

  • Hello RapidAcee,

    Nothing much can be done except to continue talking with EA support. Nobody has the ability to help you with this specific issue on this forum.

7 Replies

  • After 3 days, Customer Relations department reached me out and they do refund. I think my problem is solved. Thanks for suggestions.

  • AFROSRB's avatar
    AFROSRB
    Seasoned Novice
    4 days ago

    Like predecessor mentioned, just do a refund 

  • AceAdmin's avatar
    AceAdmin
    Seasoned Scout
    7 days ago

    Just another person being scammed by EA.
    Boycotting their company entirely and indefinitely is the best option. They do things just like this ALL THE TIME and just censorship over it too.

    You can attempt to go through the ea help website and find refund, they tend to bury it as absolutely far as possible, or even not provide the option entirely - at which point you nag them through other payment related options.

  • ElliotLH's avatar
    ElliotLH
    Hero+
    7 days ago

    Hi RapidAcee 

    I accepted the comment as the solution since it is correct. This isn't something we can help with on the forums, unfortunately, as nobody here has access to user accounts or payment systems. All you can really do is to continue speaking with EA Help as they're the only ones who are best placed to help with situations like this. 

  • Look at that. It's ridiculous that they marked this as solved

  • I have already talked to ea support and I am still talking to them, but since they did not help me, I created the title saying maybe an authorized will see it.

  • Hello RapidAcee,

    Nothing much can be done except to continue talking with EA support. Nobody has the ability to help you with this specific issue on this forum.

About Battlefield Franchise Discussion

Discuss the Battlefield games in this community forum.132,945 PostsLatest Activity: 38 minutes ago