I wanted to report that when i start the game i have only letters, no images. It's horrible because i can't open battlepacks, play correctly or even invite friends. I contacted EA Support and they gave me more than 10 solutions, and it isn't fixed yet.
Sorry to Necro this thread - After a lot of testing I finally figured out what causes the disappearing menu bug in Battlefield 1 when using the EA App.
It isn’t the cache or the Twinkle folder. The issue comes from having “blank” friends on your EA account — people who show up with no name and an empty profile. For some reason, Battlefield 1’s menus break if they’re on your friends list.
The only way I’ve found to fix it is:
After I cleared those out, the menus immediately came back and I’ve played for hours without a single issue.
So if you’re stuck with broken menus, check your EA friends list in Battlelog — removing those ghost profiles fixed it for me.
Hi, firstly thanks for your answer and congrats for solving the problem! Secondlly i would like you to tell me how did you entered Battlelog, because i entered the page and only appears battlefield 4. Also there i cant remove any blanked friends. How can you delete those friends? Thank you!
Hey, are you able to send me a screenshot of your battle log? It should work under the battlefield 4 section, you just need to match the ones with blank names to the ones with names. It can be a little difficult to do, but a bit of trial and error and you get it eventually.
Hello friend, i managed to acces the page of friends, but when i delete them they simply appear again. I wish i had no friends added. Do you know any other way to delete those no nomae friends? Thank You!!
Same here, have tried repairing the game in Steam, installed on a different machine, disabled VPN/AV, delete "Sparkles" folder, only thing that has worked is to disable the internet and reconnect when the game is loading. It must be something on the server side and from when they migrated from Origin to EA app platform.
Wow going into Battlelog and removing blank friends list actually worked, thank you!
HI bro! Nice you could solve it, but how did you delete the friends? I delete them but they just appear again as my friends on the EA app. Could you help me?
