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abulnoor927's avatar
abulnoor927
Seasoned Newcomer
5 days ago

Hardline Connection problem

Dear EA Support,

I am contacting you regarding a persistent issue with Battlefield Hardline on PlayStation Network that continues to occur despite having already completed all standard troubleshooting steps.

My PSN account is able to access online multiplayer services in other EA titles (including Battlefield 6, Battlefield 4, and NFS Heat) without any issues. However, it is completely unable to connect to the multiplayer servers of Battlefield Hardline. This clearly indicates that the problem is specific to this title.

I have already carried out the following steps, all without any success:

  • Restarting the console
  • Verifying the internet connection
  • Signing out and back into PSN
  • Restarting the game

I continue to receive a connection error, or the game fails to establish any connection to the multiplayer servers.

Given the above, I expect a direct investigation on your end. Please specifically verify:

  1. The current status of Battlefield Hardline multiplayer servers
  2. Any potential issues or restrictions related to my EA account
  3. The integrity of the link between my EA account and PSN

I would appreciate a clear and complete response, avoiding generic suggestions or steps already attempted, and specifying whether this is a known issue or related to service availability.

I look forward to your response.

Kind regards,

Anwar

bf hardline
bug
discussion
playstation
technical issues

1 Reply

  • ZPMAD7's avatar
    ZPMAD7
    Seasoned Newcomer
    1 day ago

    Many players are having the exact same issue.

    It’s honestly not fair that players are being locked out and can’t even try the multiplayer before the servers shut down. Everything else works fine, so this clearly isn’t on our side.

    EA can you please check what’s going on and give a clear answer?

    Thanks.

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