i dont get the unlocks from the story

Hello! I noticed the main thread for this issue was locked down but there has been no announcement or notice of this issue getting resolved and this issue is quite important as it's not letting players access the content we paid for with our own hard earned money, it is only fair we get this issue resolved so we can continue to enjoy the game and get acess to the content we paid for, I sincerely ask the moderators here to not lock down the discussion as more and more people are encountering this issue as this become an important issue for EA and DICE to fix, again as mentioned previously EA has shown and set the precedent they will update older games even after years since they receive it's final update such as BF1 and BFV so this should be fixed as well, if the issue is still hasn't been fix we need to keep this thread open to keep a current channel open notifying the issue is still persisting or if it got resolved so that is the reason why I'm creating this new thread, my intention is not to be annoying but to keep looking, waiting and hoping this gets fixed, thank you. 

Attaching again some of the screenshots I attached on my first post proving I did complete the requirements to receive the QBZ-95-1, P90 and M249, these achievements also appear perfectly fine on the EA App as well