Invalid license. Missing DLL 0x000000c1

I am having this error message after pressing play in origin. I recently downloaded battlefield 3 and all of the available expansions. At first I had some problems installing Direct X, but those issues seems to be fixed. 

My copy of the game is electronic and I have a premium account. It worked before but I uninstalled Battlefield 3 a couple months ago. 

I've found several people reporting the same problem, and I've tried everything. 

This is a conversation of February 2012  between support and a player.

Quote start

"Biswajeet: Thanks for contacting EA Help! My name is Biswajeet how may I help you?

you: Hi my name is Gerald

you: I have trouble when I launch BF3 it gives me a error saying ''invalid license. Reason code = missing dll (then some chinese writing) Error: 0x000000c1

Biswajeet: Gerald could you please tell me on what platform you are playing the game like PC, PS3 or Xbox?

Biswajeet: 

you: pc

you: i have spoken to 2 advisor now , one on the weekend and one 5 minutes ago

you: and im still not able to play ☹️

Biswajeet: Gerald please allow me some time as I'm going through with your issue.

you: thank you

Biswajeet: You are welcome.

you: are you still there?

Biswajeet: I'm still looking into your issue. Thanks for your patience.

you: k just checking 🙂

Biswajeet: Thank you.

Biswajeet: Thank you for waiting Gerald.

you: no problem

Biswajeet: 
you received a valid license key, it will be located in your Program Data folder. To delete the impacted files:
1.Go to C:\ProgramData\Electronic Arts\EA Services\License
2.Delete either 71067.dll or 71069.dll. (The available .dll will vary depending on whether the customer has the standard or limited edition of the game.)
3.Reboot the machine.
4.Launch Origin.
5.Attempt to launch Battlefield 3



you: I have tried that

you: it still didnt work

Biswajeet: 
If you have updated your drivers and still get this error, you must make sure that the DirectX features for your video card are enabled.
1.Click on Start.
2.Click on Run...
3.Type dxdiag into the box.
4.Click OK.
5.Click on the Display tab.
6.Find the DirectX Features box.
7.The first feature is DirectDraw Acceleration. It should say Enabled next to it. If it says Disabled, click the Enable button.
8.The second feature is Direct3D Acceleration. It should say Enabled next to it. If it says Disabled, click the Enable button.
9.The third feature is AGP Texture Acceleration. It should say Enabled next to it. If it says Disabled, click the Enable button.
10.Once all three are enabled, close the window.



you: yes all 3 is enabled

you: already checked as i found the suggestion on forums

Biswajeet: Please give me just a moment while I look into this further. 

you: okay

Biswajeet: Thank you.

Biswajeet: 
Unable to Activate Battlefield 3" through Origin error:
1.Click on the cog wheel icon and select "Refresh my Games".
2.After refreshing, please restart the Origin Client.
3.You should be able to launch Battlefield 3.




Biswajeet: 
OR try in this way


1.Open Computer from the Start menu and go to: C:\ProgramData\Electronic Arts\EA Services\License **Program Data may be a hidden folder on your machine**
2.Delete either 71067.dlf or 71069.dlf (depending on if you have Limited Edition or Standard)
3.Reboot your machine.
4.Launch Origin.
5.Try to launch BF3.




Biswajeet: 








OR try in this way too

1.Exit Origin completely. You can do this by right-clicking Origin in your system tray (near the clock) and selecting "Exit."
2.Open Internet Explorer (this will only work with Internet Explorer, not other browsers). Enter the following address into your address bar C:\ProgramData\Origin\DownloadCache and press "Enter/Return."
3.Delete the files in this directory
4.Restart your machine.
5.Launch Origin and login to your Origin account.
6.Attempt to launch Battlefield 3.






you: i have tried those 2 methods tonight, i have not tried the first one ill check that quickly

Biswajeet: Ok, please try it and after you have completed that please try to restart your PC.

you: i cant restart my pc cause if i restart it the chat closes.... so if it doesnt work i have to wait for an advisor again , and he will go through all this like 3 advisors ive already spoken to

you: unless theres a way uou can phone me then you can be on the phone while i do it ?

Biswajeet: For our Phone Support dial: 1-(650)-628-1001 and Outside the United States: 1-650-628-4306 from 7:00am-9:00pm CST, 7 days a week

you: i dont think you understand , ive spoken to 3 advisors now ? what do I have to do more , im not being rude, but to be honest it feels like advisors running out of fixes now then trying to get me to restart my pc so i can be passed on to the next advisor

you: i payed for a product which i now cannot use, and all im asking for is someone to help me fix it

Biswajeet: Please try to run Origin in administrator mode.

you: okay

Biswajeet: Thank you.

you: still the same error

Biswajeet: 
Method 1: Download and then install the latest version of DirectX
To resolve this problem, download and then install the*latest version of DirectX*End-User Runtimes Web Installer.

Method 2: Manually copy the file
To resolve this issue, copy the XAPOFX1_5.dll file from the disc 1 CD/DVD of the game CD/DVD pack to the corresponding game folder. To do this, follow the appropriate steps for your version of Windows:

Biswajeet: 
Windows 7 or Windows Vista*
1. Insert the disc 1 CD/DVD for your game into the CD/DVD drive of the computer.
2. Click Start, and then click Documents.
3. Locate and then click Computer.
4. Locate and then click the CD/DVD drive.
5. Locate and then click the following folder:
CDDrive: DirectX9
Note In this path, CDDrive represents the drive letter of the CD drive.
6. Double-click Apr2005_d3dx9_25_x86.cab, right-click XAPOFX1_5.dll , and then click Copy.
Note Use the Apr2005_d3dx9_25_x64.cab file for the x64-based version of the Windows operating system.
7. Locate the following folder for your game:
Drive:Program FilesMicrosoft GamesGame Title

Biswajeet: 
Note In this path, Drive represents the drive letter on which the game is installed, and Game Title represents the game that you want to repair.
8. Right-click the game folder that corresponds to the game that is installed on the computer, and then click Paste.

Note If you have installed more than one game on the computer, repeat steps 7and 8 for the other games.

you: when i run that it says i have equivalent or newer version of direct x

you: and i dont have a dvd of the game as i bought it on origin as digital copy

Biswajeet: Than please try do a Origin Clear Cache.

Biswajeet: I would suggest you to clear your Origin Cache. In order to clearing your Origin cache, follow the steps mentioned below:

Biswajeet: 1.Log into Origin.

Biswajeet: 2.Select the Settings option

Biswajeet: 3.Click on the “Delete All Game Installers” option

Biswajeet: 4.Click on “Accept” to complete the process.

Biswajeet: Once you are done with this, please download the game. After downloading the game, please reinstall it again. The Origin development team has released the latest version of Origin.

you: if i do that , isnt it just the same as the other advisor who told me to uninstall using revo uninstaller, i did that , reinstalled origin and battlefield, and it didnt work

Biswajeet: I suggest you to do it in this way.

Biswajeet: If did not work than please get back to us again your case ID is : 03018319

Biswajeet: If you still have any issue, you can get in touch with us at any time 24X7 

Biswajeet: we are available for your support ok.

you: ok ill try it again, but this is the 3rd time now i have been told to redownload it and install it again , and everytime its one day extra cause of download, but ill give it a try anyway ...

Biswajeet: When downloading I suggest you to turnoff your firewall and Anti virus.

you: ok i will try it that way , thank you

Biswajeet: Thank you for contacting EA. Is there anything else I can help you with today?

you: thats all thank you, have a nice day

Biswajeet: Thank you for your time and cooperation.Bye.

you: bye

Biswajeet: Bye.

Your chat session has ended."

Quote end

None of these solved my problem. The only solution I've heard of for this problem is totally formatting your computer, and then reinstall windows. 

I was hoping that you might have a better solution to the problem?