Forum Discussion

Anonymous

Approved

Re: BF 4 stopped working since grafic card driver update

atidxx64.dll

ATi/AMD drivers

---First
Simpliest thing first.
Go to C:\Users\>>user>>\Documents\Battlefield 4\Settings
PROFSAVE_profile
Rename is PROFSAVE_profile.BAK

--Second
http://support.amd.com/en-us/kb-articles/Pages/GPU57RemoveOldGraphicsDrivers.aspx

---Third

If you aren't used to Safe Mode or scared of BSOD don't do it.

Uninstall your ATi/AMD driver per the official method listed above.
Restart into Safe Mode
Run DriverSweeper
Restart
Install Latest Drivers

http://www.guru3d.com/content_page/guru3d_driver_sweeper.html

If you have a BSOD on restart. Go back to Safe Mode. Go to System->Device Manager->Display Adapters Remove them, restart.

Safe Mode /w Networking will save the day
------------------
This another program that is popular.. I haven't used it. Does the same thing as Driver Sweeper I believe.
http://www.guru3d.com/files_details/display_driver_uninstaller_download.html

1 Reply

memoric
11 years ago
I have fixed it. This helped me:

If the problem only began after updating your graphics driver then try reverting to a previous driver (again choosing 'clean install)
If using Mantle drivers on AMD and crashing in X64 version then: Go to C:\Users\Administrator\Documents\Battlefield 4\settings and delete the file "PROFSAVE_profile" (or you could just move it somewhere else on your PC for safekeeping).This will also reset keybindings and graphics settings so you will need to do them again when you launch the game.
I think the antialising was the problem, i have now turned it off, now it works. Thanks for all the help!