Re: PC - Game won't launch "Please Update your Microsoft Basic Render Driver driver"
@EASupport where are you
Forum Discussion
2 Replies
Hey @xGoldenGodx,
I would suggest a clean reinstall of your GPU drivers. Use DDU (display driver uninstaller and safe mode) after uninstalling all Nvidia software from control panel in Windows.
Then reboot into safe mode and uninstall any remnants using DDU. Then, reboot into normal Windows and install the newest Driver from Nvidia.
If you are still having issues after this, I recommend contacting EA Support via Live Chat, to see if they are able to assist you.
You can do so here:
https://help.ea.com/contact-us/
Thanks 🙂
I've already try that solution 3 times still cant launch the game, already install latest gpu drivers for nvdia still have this issue. it still cant detect. I can play this game smoothly before this and after I ain't play for a while this thing happened.
OS: Windows 10 pro 64 bit
Processor: Intel (R) Core i7-4720HQ CPU @ 2.60GHz
RAM: 12 GB
GPU: NVDIA GeForce GTX 950M 2GB
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