Rented Server , Resetting it's self from 24 players to a Max 16 or 8

i know what u mean, happens on PS3 too..

but its just a glitch!

even though you server show max players of 16, it will still allow 24 players.

i think the round has to start first, then it will get updated to 24 players.

Might be differnt on PS3 but on xbox if it says 8 or 16 , only 8 or 16 can join , not 24 . i think it might be linked to the same glitch that allows Close Quarters to have 24 players and not 16

This happens every once in a while to our server as well. You just have to go in and set it to 23 (23 isn't necessary, just a different amount) players. Save again. Maybe change up your wording on the server name so you can apply the server settings. Go in to the match. Back out and check to make sure it took. Then put it back to 24 and save settings again. It is annoying, but I don't think there is any other fix than to do it manually. Some kind of glitch in the game or something.

^^ I do all that stuff regularly but it's only a short temporary fix , sometimes it lasts for a few hrs , sometimes it lasts for 1 game , today has been particularly bad , having to kick the 8 players in the room , rest the maps etc and it lasts for 2hrs , then resets it's self back to 8 or 16 players

Please help with this. Please take notice. This has been happening to my servers since 8/14/2012.  It has happened to multiple rental servers as well as DICE owned servers.  I have recently had it only allow 16 into a battlelog create a match specifically set for 24.  Please take notice of this and I'll supply some links to reference my point.

Please NOTE: this is happening to Xbox and PS3 servers

Links:

http://battlelog.battlefield.com/bf3/en/forum/threadview/2832654625177030999/

http://battlelog.battlefield.com/bf3/en/forum/threadview/2832654625279258582/

http://battlelog.battlefield.com/bf3/en/forum/threadview/2832654625278415847/

http://battlelog.battlefield.com/bf3/en/forum/threadview/2832654490012675900/

http://battlelog.battlefield.com/bf3/en/forum/threadview/2832654348278084769/

http://battlelog.battlefield.com/bf3/en/forum/threadview/2832654348205073036/

it has also been posted directly to the bugs/problems/issues thread on battlelog in technical help

http://battlelog.battlefield.com/bf3/forum/threadview/2832654489432518073/

Set up a private match 12 vs 12.  Server only let 16 players in.  In game the server said 12 vs 12 conquest match on original BF3 maps.  In addition, the match said 8 of 12 players joined for both teams.  

putting another bump on a topic that is drawing HUGE attention to the profit center of rental servers. PLEASE HELP

updated from another thread. copied to here and links omitted as they are above:

new thread started... here is a copy paste of the body of the thread with instructions to fix problem:

Here is a cumulative thread on the problem with the servers auto resetting to 16 or 8 players. This thread is a recreation of MANY threads but there is new information and I wanted the first post to have all the pertinent information that I could.

I will supply MANY links at the bottom of this post to show others that have the issue as well.

Please note: this issue affects Xbox and PS3 servers, rented and Dice. Simply stated the server sets itself to 16 players even though the map rotation is set for 24 and the rotation includes only 24 player maps.

I have gone to this site: https://help.ea.com/

Then on the bottom right of the page click on "contact us"
then the Product you are having an issue with is "Battlefield 3"
then the catagory you select is "Technical Support"
Then select your platform "xbox or ps3"

Then you may select Call Me. The call me icon is only illuminated if they are on standby to call you back and the wait time before they call you appears to be very accurate. The number they called me from has been the same the last two times I've used this system which is 855-674-4461.

Upon them calling you back please explain your server problem. As soon as you mention what the problem is then they will transfer you to the specialist team that handles the servers. [b] EA/DICE ARE AWARE OF THIS ISSUE[/b] What we are trying to do is to make more and more server admins post their problems and create a ticket so that the priority of the problem gets more attention. They have said that it could take months to figure the exact problem but to rest assured they are working on it. If you are like me, and have spent plenty of money on 4 90 day servers over the course of BF3 then you may find it worth the bit of time to get the word out to EA support.

I can assure you that posting here does nothing to help let the specialist team know about the problem. By going the above route you are taking the most direct method and helping for a faster fix by giving the problem more weight with the techs.

I appreciate your time to read this and my hopes are you follow through and take the 20-25 min total to get this problem fixed.

Simple...

You have a clear breach of contract, they [EA] have a fiduciary duty to fix said issues they are obviously aware of and have failed. Now for one person it wouldn't be a big issue but the work around on that is simple... Class Complainant i.e.. Create a class action against them. 

The quantum of damages are easy to assess, they should be required to refund the money paid until fixed OR in the alternative, fix the problem! I sincerely doubt this is a hard issue for them to acknowledge and fix.