Forum Discussion

KabobTheGreat's avatar
KabobTheGreat
Seasoned Rookie
10 months ago
Solved

sign in with your ea account to activate battlefield 1 on this computer

Launching battlefield 1 the second time gets me this window, where I enter my email and password (and I'm 100% sure these are correct - double-checked by logging out and in on ea.com with the same account I have on the EA app), but as a result it somehow says "Invalid email or password" and doesn't let me in.

I have played BF1 a lot before and have never even seen any windows asking to log in AFTER you launch the game from Origin and the now existing EA App.

Nobody seems to have a solution on EA Forums or online, but similar discussions have led me to try:

  1. Creating a "Origin Games" folder under C:\Program Files (x86)
  2. Deleting the cache of the EA App
  3. Deleting the folder "EA App" under C:\ProgramData

The only thing that helped is uninstalling the EA App and BF1 and reinstalling again, but it helped for only 1 game launch. The 2nd launch gets me to this screen, which doesn't accept my email+password.

  • I may have found a solution while having the same issue with Battlefield Hardline.

    I think apparently the old "ActivationUI.exe" does not like to deal with symbols in the password OR with a long password, so I've changed it to be a password with only 10 characters and consisting only of numbers and letters (NO CHARACTERS LIKE *!,.': etc, just numbers and letters) - and bam! It worked!

    I will try it on BF1 later when I re-install it.

16 Replies

  • KabobTheGreat's avatar
    KabobTheGreat
    Seasoned Rookie
    9 months ago

    By default, unless you are using antiviruses like Kaspersky or NOD32 or Malwarebytes, you don't have any HIPS on your windows 10-11 machine, which does not make sense to me since I still face the issue. The only thing I might try is to add the whole battlefield 1 folder into exclusions list of windows security (the default anitvirus software on Windows 11).

    I will try and reply here with resuls.
    UPD: It didnt work :( 

  • I may have found a solution while having the same issue with Battlefield Hardline.

    I think apparently the old "ActivationUI.exe" does not like to deal with symbols in the password OR with a long password, so I've changed it to be a password with only 10 characters and consisting only of numbers and letters (NO CHARACTERS LIKE *!,.': etc, just numbers and letters) - and bam! It worked!

    I will try it on BF1 later when I re-install it.

  • yoyo980op's avatar
    yoyo980op
    Rising Newcomer
    4 months ago

    brother this sounds like a solid fix, do you have a tutorial on how to add it to the acceptance list?

  • SiddD3rs's avatar
    SiddD3rs
    Seasoned Newcomer
    17 days ago

    Can't believe EA doesn't like special characters after a graphics card change and an EA App update... WTF!!
    But KabobTheGreat​ , changing the password to one with letters and numbers only worked a treat!! Thank you man - you're a legend!