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Anonymous's avatar
Anonymous
12 years ago

Stuck on infinite loading screen on Xbox one.

I play on the xbox one and have had nothing but issues when it comes to multiplayer. 

It sits on the loading screen and doesn't move when I join a server. Before anyone says it's connection issues, I can promise you it's not. I have port forwarded all the ports EA says to, I have spent hours configuring my router so that the NAT is open and yes UPnP is enabled. I am currently is the process of uninstalling and reinstalling the game to see if that will help. If there is an actual fix to this or some other work around I would really like some suggestions. Thank you.

battlefield 4

6 Replies

  • apollov7's avatar
    apollov7
    Seasoned Ace
    12 years ago

    Try these two things on your Xbox One:

    Go to Settings> Disc and Blu-ray> Persistent Storage> Clear that out
    Then try going to Settings> Network Settings> Advanced Settings> Alternate Mac Address> clear that out> then restart the console.

    If that doesn't help, try clearing the Xbox One's system cache by following these steps:

    1) Un-install the game
    2) Turn off console for 3 minutes (Unplug everything as well)
    3) Plug the console back in and turn it on
    4) Connect back to Xbox Live
    5) Installing the game again (before installation it asks to update)

    Note: Do not start the game at all while it's updating or downloading.

  • relaxreality's avatar
    relaxreality
    7 years ago

    Have tried all of that still to no avail. It worked for about an hour after I reinstalled it and then the same problem occured

  • ragnarok013's avatar
    ragnarok013
    Hero+
    7 years ago
    @relaxreality Have you tried a hard reset of your console by holding the power button until it shuts down? This will clear the console's cache in case there's any corruption in the cache after the update.
  • FrigidNinja's avatar
    FrigidNinja
    4 years ago

    I'm having the exact same issue atm - currently reinstalling it, 117GB ~sighs~

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Locking this post to prevent further necroing. 

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