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Kravenson's avatar
Kravenson
Newcomer
4 days ago

The EA keeps asking me to reset my password repeatedly.

Hello,

I downloaded and installed Battlefield 1 via Steam. However, when I try to launch the game, the EA app opens and keeps asking me to reset my password. I’ve reset it three times and created a new password, but I still get the same message and the game doesn't launch.

I can log into both the EA app and the Steam app without any issues. The accounts are linked, but Battlefield 1 does not appear in my EA library—it only shows up in Steam.

What could be the problem?

Thank you.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey Kravenson​,

    It sounds like your Steam and EA account (at least the one you're using to reset the password) might not be linked after all. That would also explain why you're not seeing your game in your EA app library. Could you quickly try logging in here with your EA account details and let me know if you see your Steam account linked properly?

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