Forum Discussion

DHIAUHDIO's avatar
DHIAUHDIO
Seasoned Novice
5 months ago
Solved

The game can't be opened.

What kind of problem is this? Has anyone encountered it,in the BF1 or BF5.This problem occurred when I played these two games today.

有没有人试过遇到这图片所述的问题

  • It's solved. Just replace the graphics card driver and it will be fine.

7 Replies

  • DHIAUHDIO's avatar
    DHIAUHDIO
    Seasoned Novice
    5 months ago

    The English meaning of this picture is:

    Communication error
    The application cannot connect to port 3216, which may prevent the game from starting. You can continue to use the limited features of this application or check out our help articles for troubleshooting tips.
    Error code :EC:10701

  • ElliotLH's avatar
    ElliotLH
    Hero+
    5 months ago

    It might be worth looking at port forwarding guides for your router to open up the port being indicated in the error message.

  • ElliotLH's avatar
    ElliotLH
    Hero+
    5 months ago

    You'll need to refer to the manual for the one you have. I don't want to give direct advice about this in case something goes wrong. 

  • Chris_Hawkner's avatar
    Chris_Hawkner
    Hero
    5 months ago

    That would depend on the router you have like ElliotLH​ says. It usually has a dedicated section in the router's control panel so finding it shouldn't be too difficult. The best we can do here is just try to point you in the right direction.

  • DHIAUHDIO's avatar
    DHIAUHDIO
    Seasoned Novice
    5 months ago

    It's solved. Just replace the graphics card driver and it will be fine.

  • DHIAUHDIO's avatar
    DHIAUHDIO
    Seasoned Novice
    5 months ago

    It's solved. Just replace the graphics card driver and it will be fine.I tried changing the network port, but I didn't have this problem.