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Anonymous's avatar
Anonymous
9 years ago

Was in chat with tech support 3 times last night.

SO my copy of hardline that I had bought a week ago will not load the multiplayer or battlelog (Xbox1) I went through the trouble shooting of MAC address clearing, then along with troubleshooting the router and console connection to wifi and none of that worked still wouldn't load so I decided to re install a 48GB game just to see if anything changed. Nope! Still won't load multi or battle logs.

2 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    Hey @Grimuldis,

    ah that's too bad to hear! =( 

    But let's try the following to get you back into the game. 

    A wired connection is required for this.

    1. Take your platform offline and disconnect it from it's power source. 
    2. Restart your router.
    3. After the restart, restart your platform.
    4. Try to connect to a game again.
    5. If this didn't solve your problem, write down these ports to forward them: 
    • Battlefield Hardline.
      Link: -> Klick mich! <-
      Spoiler
      PLATFORM UDP TCP
      PC 3659, 14000-14016, 22990-23006, 25200-25300 80, 443, 9988, 17502, 20000-20100, 22990, 42127
      Xbox One 53, 88, 500, 3074, 3544, 4500 53, 80, 3074 
      Xbox 360 53, 88, 3074 53, 88, 3074, 80
      PlayStation 4 3478-3479  80, 443, 1935, 3478-3480
      PlayStation 3 3659, 14000-14016 80, 443, 9988, 10000-10100, 17502, 42127
    • Battlefield 4.
      Link: -> Klick mich! <-
      Spoiler
      PLATFORM UDP TCP
      PC 3659, 14000-14016, 22990-23006, 25200-25300 80, 443, 9988, 17502, 20000-20100, 22990, 42127 
      Xbox One 53, 88, 500, 3074, 3544, 4500 53, 80, 3074 
      Xbox 360 53, 88, 3074 53, 88, 3074, 80
      PlayStation 4 3478-3479  80, 443, 1935, 3478-3480
      PlayStation 3 3659, 14000-14016 80, 443, 9988, 10000-10100, 17502, 42127
    • Battlefield 3.
      Link: -> Klick mich! <-
      Spoiler
      PLATFORM UDP TCP
      PC 3659, 14000-14016, 22990-23006, 25200-25300 80, 443, 9988, 20000-20100, 22990, 17502, 42127
      Xbox 360 53, 88, 3074 53, 88, 3074, 80
      PlayStation 3 3659, 14000-14016 80, 443, 9988, 10000-10100, 17502, 42127
    • EA Services.
      Link: -> Klick mich! <-
      Spoiler

      Plattform

      UDP

      TCP

      PC

      443

      80, 443, 8080

      Xbox One

      88, 3074, 53, 500, 3544, 4500, 1863

      80, 3074, 53, 1863

      Xbox 360

      88, 3074, 53, 1863

      80, 3074, 53, 1863

      PlayStation 4

      3659, 17503, 17504, 10000-20000

      80, 443, 9988, 10000-20000, 17503, 17504, 42120, 42210, 42230, 44125, 44225, 44325

      PlayStation 3

      3478-3480, 3658, 10070-10080

      80, 443, 465, 5223

    • How to open ports depending on your router:
    • Static IP addresses for stable connections: 
    • Google DNS:
    • If it still doesn't work, try the basic trouble shooting and afterwards the advanced version for your platform.

    Any questions left? Tag @EA_Valgard! 


     

    Cheers, 
    Val

  • Anonymous's avatar
    Anonymous
    9 years ago
    I will let you know how it goes!

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