Hi,You were disconnected from EA Online. Please check your internet connection or try again later. That's the error message i get when i try to play BF4 today.I were playing just fine earlier this morning, but now everytime i try to join a server i get that message. And it also says that i can't connect to the Synccloud.I've tried resetting my router / internet, restarted the computer. Restarted origin, redownloaded the addon for the webbrowser. I've basicly done everything i can on my side.What's going on, i see in the forum alot of people having the same issue, and not a single respone from EA/Dice.... ?

Try to Ping / UOTrace then post your results,To UOTrace - http://help.ea.com/uk/article/how-to-uo-trace/To Ping EA follow these steps,1)Press Win+R, in the box type CMD and hit enter2)Type into CMD 'ping easo.ea.com'3)Hit enter and await results.-----------------------------------------------------------------Thank-youKillerwhal812MarshallIf I or Anyone helped in any way please in return make the time to award then with XP please.If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.I DO NOT WORK FOR EAMY VIEWS ARE MY SOLE OPINION AND NOT EAs

Could you try to portfoward,To Portfoward go to http://portforward.com/english/applications/port_forwarding/Battlefield_4/MAKE SURE ANY ANTIVIRUS IS OFF-----------------------------------------------------------------Thank-youKillerwhal812MarshallIf I or Anyone helped in any way please in return make the time to award then with XP please.If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.I DO NOT WORK FOR EAMY VIEWS ARE MY SOLE OPINION AND NOT EAs

I Fixed it!!!What I did:1) open a text editor of your choice as administrator2) click File -> Open3) go to "C:\Windows\System32\drivers\etc"4)Open the file called "hosts"5) find this line: "192.168.7.35 gosredirector.ea.com"6) delete it (or comment it out by putting a # in front of it)7) save8) evjoy playing BF3/4 again 🙂thanks to DaAssassin for showing this: https://youtu.be/Rf3FQJo0ugQ

Many people starts to experience this. So let me share my experience.2 days ago, i still play BF 4. Yesterday when i tried to play Battlefield 4, i get this message too. Even i cant go to "Test Range". My friend whose got the same ISP as mine get the same error too. But another friend of mine which is also the same ISP as I am, still playing BF 4 till now.The funny thing is that i tried playing using my 3g mobile network and it worked flawlessly (at least i can go to test range, spec, and play 1 game). So i really dont know whats going on. Bear in mind that my location is UTC + 7.00 lol

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worstdsldevice.lan 192.168.1.1 1 0ms 0ms 0% 33 / 33 0ms / 4msgw-n1-r-a11.ias.bredband.telia.co213.65.83.1 2 1ms 1ms 0% 33 / 33 1ms / 5mskbn-b3-link.telia.net 62.115.143.28 3 6ms 6ms 0% 33 / 33 5ms / 17msae12.bar1.Copenhagen2.Level3.net 4.68.110.221 4 21ms 23ms 0% 33 / 33 21ms / 37msae-3-80.ear1.Frankfurt1.Level3.ne4.69.154.148 5 21ms 21ms 0% 33 / 33 20ms / 25msae-3-80.ear1.Frankfurt1.Level3.ne4.69.154.148 6 21ms 21ms 0% 33 / 33 20ms / 24msunknown.Level3.net 212.162.40.138 7 22ms 100% 0 / 33unknown.prolexic.com 72.52.48.35 8 21ms 21ms 0% 33 / 33 21ms / 28ms* Unknown Host * 0.0.0.0 9 0msunknown.prolexic.com 209.200.168.132 10 150ms 146ms 0% 32 / 32 126ms / 157ms* Unknown Host * 159.153.93.2 11 172ms 100% 0 / 32* Unknown Host * 159.153.225.30 12 100ms 100ms 0% 32 / 32 100ms / 103msmeav5-pub.pt.iad.ea.com 159.153.226.105 13 101ms 101ms 0% 32 / 32 101ms / 107ms

You were disconnected from EA Online.

34 Replies

killerwhalsam
11 years ago
Try to Ping / UOTrace then post your results,
To UOTrace - http://help.ea.com/uk/article/how-to-uo-trace/

To Ping EA follow these steps,

1)Press Win+R, in the box type CMD and hit enter
2)Type into CMD 'ping easo.ea.com'
3)Hit enter and await results.

-----------------------------------------------------------------
Thank-you
Killerwhal812
Marshall

If I or Anyone helped in any way please in return make the time to award then with XP please.
If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.

I DO NOT WORK FOR EA
MY VIEWS ARE MY SOLE OPINION AND NOT EAs
Anonymous
11 years ago
Approved
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
dsldevice.lan 192.168.1.1 1 0ms 0ms 0% 33 / 33 0ms / 4ms
gw-n1-r-a11.ias.bredband.telia.co213.65.83.1 2 1ms 1ms 0% 33 / 33 1ms / 5ms
kbn-b3-link.telia.net 62.115.143.28 3 6ms 6ms 0% 33 / 33 5ms / 17ms
ae12.bar1.Copenhagen2.Level3.net 4.68.110.221 4 21ms 23ms 0% 33 / 33 21ms / 37ms
ae-3-80.ear1.Frankfurt1.Level3.ne4.69.154.148 5 21ms 21ms 0% 33 / 33 20ms / 25ms
ae-3-80.ear1.Frankfurt1.Level3.ne4.69.154.148 6 21ms 21ms 0% 33 / 33 20ms / 24ms
unknown.Level3.net 212.162.40.138 7 22ms 100% 0 / 33
unknown.prolexic.com 72.52.48.35 8 21ms 21ms 0% 33 / 33 21ms / 28ms
* Unknown Host * 0.0.0.0 9 0ms
unknown.prolexic.com 209.200.168.132 10 150ms 146ms 0% 32 / 32 126ms / 157ms
* Unknown Host * 159.153.93.2 11 172ms 100% 0 / 32
* Unknown Host * 159.153.225.30 12 100ms 100ms 0% 32 / 32 100ms / 103ms
meav5-pub.pt.iad.ea.com 159.153.226.105 13 101ms 101ms 0% 32 / 32 101ms / 107ms
killerwhalsam
11 years ago
Could you try to portfoward,
To Portfoward go to http://portforward.com/english/applications/port_forwarding/Battlefield_4/
MAKE SURE ANY ANTIVIRUS IS OFF
-----------------------------------------------------------------
Thank-you
Killerwhal812
Marshall

If I or Anyone helped in any way please in return make the time to award then with XP please.
If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.

I DO NOT WORK FOR EA
MY VIEWS ARE MY SOLE OPINION AND NOT EAs
Anonymous
11 years ago
Approved
I don't get why it would be a port problem on my side.
Since the game worked 12 hours ago, and i haven't changed anything on my computer since then?
killerwhalsam
11 years ago
Could you please try to portfoward?
-----------------------------------------------------------------
Thank-you
Killerwhal812
Marshall

If I or Anyone helped in any way please in return make the time to award then with XP please.
If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.

I DO NOT WORK FOR EA
MY VIEWS ARE MY SOLE OPINION AND NOT EAs
Anonymous
11 years ago
Approved
Which ports should be open then?
killerwhalsam
11 years ago
TCP: 80, 443, 9988, 17502, 20000-20100, 22990, 42127
UDP: 3659, 14000-14016, 22990-23006, 25200-25300
-----------------------------------------------------------------
Thank-you
Killerwhal812
Marshall

If I or Anyone helped in any way please in return make the time to award then with XP please.
If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.

I DO NOT WORK FOR EA
MY VIEWS ARE MY SOLE OPINION AND NOT EAs
Anonymous
11 years ago
Approved
The ports are now forwarded, didn't do anything.
x1fu5
11 years ago
Many people starts to experience this. So let me share my experience.
2 days ago, i still play BF 4. Yesterday when i tried to play Battlefield 4, i get this message too. Even i cant go to "Test Range". My friend whose got the same ISP as mine get the same error too. But another friend of mine which is also the same ISP as I am, still playing BF 4 till now.
The funny thing is that i tried playing using my 3g mobile network and it worked flawlessly (at least i can go to test range, spec, and play 1 game). So i really dont know whats going on. Bear in mind that my location is UTC + 7.00 lol
Bodaz0815
11 years ago
same problem here, bf4 not working since saturday... friend at home can play, if he is at my home he got the same error message then me...

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You were disconnected from EA Online.

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