Battlefield V – Armory not working for months

Hello EA Support team,

I would like to report an ongoing issue with the Armory in Battlefield V.  For couple of months and maybe even half a year now, the Armory has not been functioning properly — it no longer provides any weekly bundles, skins, or featured offers, even though this feature used to work consistently before.

I completely understand that Battlefield V is no longer receiving new content updates from DICE or EA Games, but the Armory system was a core and working feature of the game, and it should still be maintained. Players are still purchasing Battlefield V and additional content, and the servers remain active, which clearly shows there is still a dedicated and active community supporting the game.

Not long ago, there was also an issue where the community servers were not working properly, and that problem was eventually fixed — which proves that there are still people maintaining the backend and keeping the game functional. We hope that the same kind of maintenance can be done for the Armory system as well.

As large and successful companies, DICE and EA Games have the responsibility to ensure that existing features, especially those that were part of the original paid product, continue to function properly. Even if no new content is being developed, basic maintenance and functionality of in-game systems like the Armory should still be supported — particularly since the game is still available for sale and players continue to spend money on it.

At the moment, the Armory in Battlefield V only displays a static screen with the message “NO SHIPMENTS AVAILABLE” (as shown in the attached screenshot). It no longer provides any bundles, shipments, or weekly items, confirming that the feature is completely non-functional. This issue has persisted for several months and continues to affect many active players who still enjoy and support the game.

In the name of Battlefield V players and myself, I kindly ask you to look into this problem.
Please investigate this issue or escalate it to the appropriate team within EA or DICE. Restoring the Armory’s functionality would mean a lot to the Battlefield community and show that EA and DICE still care about maintaining the integrity of their games.

Thank you for your time and understanding.

Best regards,
BF V