Black screen after Connectivity error message

Hello @bajituka 

Have you tried the steps in Connection Troubleshooting Guide ? 

Have you tried opening the suggested Ports for Battlefield V as well?  All info about opening ports can be found Here and Here.

Also make sure that your firewall / antivirus is not blocking connection with Battlefield and Origin.

@bajituka 

-Make sure the CPU is not hot

-Make sure no other background apps running. 

- Preform a virus scan on your computer. 

- Add Battlefield and Origin to exclusions in your antivirus / firewall.

- Run CCleaner  and run a repair.

- Check that all Windows updates are done.

- Preform a Clean Boot

Can you put your DxDiag in an attached file?

- Press the Windows and R keys at the same time
- Tape DxDiag in the window that appears, then you click on Save all the information and you save the file where you want.
- Then to attach the .txt file to your message, just click on Choose file .

Product: Battlefield V
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Breakthrough
Please select your region Asia
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug game stops on black screen
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? just find a server that is your latency or bandwidth id not enough to join the server
What happens when the bug occurs? when i click to join a server (eu servers) and my internet latency or bandwidth is not good for the server the game stocks on the black screen and i should close the game and run it again
What should be happening instead? it should go back on server browser

‌

when i click to join a server (eu servers) and my internet latency or bandwidth is not good for the server the game stocks on the black screen and i should close the game and run it again. it happens all the time and one of my friend has the same issue

I asked this question 3-4 days ago and didnt get any help.

I included a DXdiag file--- Please Help

Original message:

Im having launch problems with BF5.

Just bougth it.

When I try to load it it just crashes the PC. (Black screen window).

There is no problem getting acces til Origin.

Tried installing the game 2 times.

Tried Repair

Tried update.

Newest Windows 10 Home drivers.

AMD RX570 4 Gb - Ryzen 7 1700 and 16 Gb Corsair RAM.

I dont have problems playing BF1 and BF Bad Company 2 and Sims 4 and other games work just fine eg. PUBG.

Please help

Still no help - should I just have my money back.

Tried repair.

Tried reinstalling

Tried installing on different drives.

Updated windows

Tried testing with firewall and anit-virus turned off but nothing helps.

PLEASE HELP-!!!

I have this problem, but my fix is to run the GPU on a second power supply. May be your power supply? check your cables/connections are in properly and you're using two separate cables (not a Y cable) to power your GPU. Hope it helps. In my setup, my original PSU was 800 Watts and have a 9900k with 2080ti FTW 3 Ultra so should have been no problem, since I got the blackscreen/freezing, i tried driver updates, Display Port only, HDMI only and nothing seemed to work. I even tried to downclock my GPU 200Mhz & power cap at 60%, that worked for a few weeks, FPS sucked, but it worked. Then the problem came back and no matter how much I underclock my GPU or power cap total power (using X1 tool) it blackscreens the moment a game fires up. Now I have the GPU running on a 750W supply on its own. Would never have suspected my 800W silverstone SFX power supply was failing me but looks like this was my problem. Will be sending it in for RMA and going with my 750W corsair PSU.