diasbled account help
hello, i bought a ps5 recently after not having used a console in several years and it wont let me play online, Ive reset the password but when I try to link my account to the psn its linked to an e...
Forum Discussion
I used to have the same problem
you need to use chat support is the only way
they helped me and now i can go online
I can’t find chat support anywhere, I’ve looked online for links and gone through the steps even located on this forum but it never opens a prompt for chat discussion
EA_AljoCommunity Manager
Try selecting "Update EA Account" to see if the option for chat show up.
No, I’m not getting any chat option, only the contact us button that opens a ticket that I’m not getting any response on. I tried calling the Galway office as I live near but I got no response from them or answered calls either.
im starting to think that there is no customer support to help me.
I bought this ps5 to get ready for battlefield 6 and now I won’t even be able to play it because of this issue.- EA_Aljo
We do not have phone support so calling our office isn't going to get you to talk to anyone about this.
When did you submit the case? If it was within the last 24 hours, give it a full day. Also, do not resume your case since that will pull it from the queue.
