Forum Discussion
6 Replies
- ElliotLH2 years agoHero+Hi @Philip1612M have you checked that you are you using the same PSN account?
Yes i have🙂
The only thing i have changed since the last time i played its my playstation id.
- ElliotLH2 years agoHero+@Philip1612M The only other thing I can think of at the moment is checking your PSN and EA Account are still linked.
Yes they are still linked
- EA_Pulsar2 years ago
Community Manager
@Philip1612M Account progress can only reset if players decide to unlink their platform accounts from the EA account.
Check the Connections page in your EA Account settings to see if you’ve logged in with the correct account.
Please feel free to get in touch with our support team for further assistance. The team will investigate this to see what happened.