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King4Game's avatar
King4Game
Seasoned Novice
5 months ago
Solved

My account was blocked by mistake

Hello EA Support,

 

I would like to request a manual review of my Battlefield V ban.

 

The game was purchased legitimately on my personal EA account, and I only started playing recently. I was surprised to receive a permanent ban for alleged gameplay modifications.

 

I have never used cheats, hacks, scripts, macros, or any software intended to gain an unfair advantage in Battlefield V.

 

The only software I normally use is NVIDIA Overlay. I also have MSI Afterburner and RivaTuner installed on my PC for hardware monitoring, but they were not running while I was playing the game.

 

Because I have not used any cheating software, I believe this ban may have been issued in error. I respectfully request a manual investigation and review of my account activity.

I only played 4hours I was banned 

 

Thank you for your time and consideration.

 

Sincerely,

[King4Game]

13 Replies

  • Same story. My account was falsely banned SECOND TIME tonight. Are we going to wait another 2-3 weeks for unbans ? We payed for this SH

  • It's the second ban-wave affecting random players on older Battlefield titles. They unbanned us last time after about 2 weeks, no excuse, nothing. They probably doing this to make players move to Battlefield 6.
    Whatever the reason is, it's gonna take ages again for them to do anything.
    Theres a Southpark episode about EA and it sadly perfectly represents their actions.

  • I play BF1 and my account got it the SECOND TIME. My first time was hit back in January and it took 2 weeks to be removed. Same thing just happened to me. It really is frustrating and it seems I'm one of the unlucky ones to get falsely banned the second time. All you can do is appeal numerous times, reach out to their live chat, or wait.

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