Re: Game Keeps Crashing don't know what to do HELP!

Dude, I know you are just trying to help but copying and pasting the same "solution" for every different problem people have is not really helping in the long run. That's just doing the same thing the useless EA support is doing. lol 

@MrShlongy 

I dont know how much you know about computers but you should check the event viewer to see if there are any error message there at the time the game crash. Preferably if you see any error message mentioning bfv.exe and kernelbase.dll. Its a known problem that many previously experienced when using DXR that the kernelbase.dll crashed. If thats the case there should be lots of posts covering this issue also with possible solutions.

I would also disable gforce experience if you have conflicting settings going on. Its better to just set the setting in game instead of having nvidia telling you what to use. They dont have your exact setup (inclduing installed softwares) and are only going by statistics and internal testing. Also updating the driver every time a new one comes out is not always a good idea. If the game runs great on one driver its no reason to change this by installing a new driver unless it specifically either fixes something for the game or for your overall experience. Never change a winning team basically.

Hi @iluminatethesky,

Thanks for the suggestions.

I have tired Steps 1-7, but they have not worked.... Still having the same problem...

Kind regards,

MrShlongy

Hi @3DiE9djua2,

Thanks for the feedback.

How do you check the event viewer for error messages?

Also, what is the best way to disable GeForce?

I agree when it comes to downloading drivers for the sake of drivers (unfortunately I had GeForce set to auto update the drivers).

I managed to play an hour without crashing after following @Iluminatethesky's steps. However, I am still no closer to figuring out why if I have a top range ray-tracing GPU, I cant use ray-tracying / DLSS in game settings... 

Wondering whether NVIDIA has disabled this for some reason?

I tried following the DXDIAG instructions in the following link https://answers.ea.com/t5/Technical-Issues/How-To-Write-amp-Get-Responses-for-Your-Technical-Issue/m-p/7160970#M360.

I was able to bring up a graph of the GPU and CPU. So far as I can tell, the graph seems normal (See attaches images).

I dont think that this is a processing issue. I recon its more like a software / setting issue....