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EA_Blueberry
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6 years ago

Re: Sudden incredibly high ping (PS4)

@jess074  @momoro-bes 

I'm sure you've already tried but want to confirm basic steps don't work - Can you let me know if these steps below work? Do you get the same results if you play on a wired connection if you're on WiFi?

Try rebooting your network and power cycle the console.

Reboot the power to the modem/router

  1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

PS4:

Power Cycle

  1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
  2. Turn it back on after 1 minute. Launch the game.

Connection Troubleshooting

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

1 Reply

  • momoro-bes's avatar
    momoro-bes
    6 years ago
    @EA_Blueberry hello, I've tried all the possible troubleshooting I can do. I also seem to get the same results wether I play on WiFi or a wired connection. It also seems to be a battlefield problem because other games I play, I don't seem to be lagging... (Battlefront 2, Black Ops 4, Apex)

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