Menu narration reading only one column of the playbooks

Product: EA SPORTS™ College Football 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID? Sightless_Player
Date/time issue occurred 07/15/2024
What type of issue do you have? Gameplay
Which mode has this happened in? Dynasty
Summarize your bug When I go to Play now, pick my team and press ready, the screen after that does not get spoken by menu narration so I can't change the options such as weather, type of match, etc.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go to Play Now (I guess this could happen in other modes but haven't tested), pick the teams and click ready. After that a screen comes up with options to adjust the gameplay to your liking and it is not spoken by the screen reader/menu narration which it absolutely should be.
What happens when the bug occurs? When arrowing through the options the menu narration doesn't speak, thus I can't select my prefered options as I have no vision.
What do you expect to see? I expect the menu narration to read all the options in that final menu as they're crucial for the best experience while playing this amazing game.

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This is one of those little things that really does mean a lot because this works in Madden NFL as well which has mostly the same accessibility options as CF 25 so I truly hope it gets fixed as soon as possible.

I'm blind and With menu narration on when I'm trying to select a play on both offense and defense when I scroll to square triangle or X play it says option it doesn't tell me what the play is, let's say I'm on letters Square I have to go down to the next row by hitting down on the thumb stick or d-pad for it to read that play but if I go right after that it keeps saying option for triangle and X plays, this is very frustrating and it's time-consuming because I can't get through the place quick enough to see all of the selections before the play clock runs out

So basically, when you first load up CF 25 and you need to choose your favourite team, the menu narration  for some reason does not read the names of schools but only the names of the teams. For example, it only says "Tigers", when it really should say "LSU Tigers" like it does in the Play Now menu. This is especially problematic for us blind people because I do not know what team I'm selecting as my favourite team if there are multiple teams with the same name, Tigers, Wildcats for example. 

Product: EA SPORTS™ College Football 25
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID? KHarvickfan429
Date/time issue occurred It’s a constant thing.
What type of issue do you have? Audio Problems
Which mode has this happened in? Dynasty
Summarize your bug In dynasty everything in the recruiting area is narrated and read out loud except the most important part, which is the recruiting board itself. I’ve always had issues with narration in these games as stuff that’s important always seems to just not have narration for no good reason and it has never been fixed. It’s been this way for years as well. When you also go onto the recruiting profiles, you have no way of reading the information that is supposed to be given to you with the narrator. The coach abilities menu also does not narrate all the way for example, if I go into the recruiting abilities, it doesn’t actually read what the abilities are, what they do, or the cost once I get into the menu, it will say selected and that’s all. Also with narration, I have no way of reading a lot of information that I need to know like my coach level, XP and other things that are usually at the top of the screen and things like that.. and same within the recruiting menu, things like how many recruiting hours I have or scholarships I have offered are completely inaccessible in addition to the recruiting board itself.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go into accessibility settings within the game, turn on screen narration, and then go to Dynasty. Once you are within a dynasty off-line or online, and you are all set up, go into the coach abilities menu, select any of the options like recruiting, and then start to just go over any of the abilities. You will notice that all it says is selected and nothing else. Then, back all the way out to the main hub of Dynasty go to the recruiting menu within a dynasty and cycle through it. Still with narration on, go to the prospect board add prospects to your recruiting board, and then go to the recruiting board and attempt to scroll down the players you have added, you will notice that it doesn’t read anything about the players, including name or anything else. The Prospects board reads out just fine though. Then if you click on a player on the recruiting board at random because you don’t know who you’re picking, you will cycle through the different tabs in there and noticed that doesn’t give you much information either.
What happens when the bug occurs? For a visually, impaired almost blind player, like myself, the narration doesn’t read out loud at all for these specific parts of the game that are very important, especially for dynasty. I was excited about recruiting in this game, but I can’t really do it now because these things don’t read aloud. Without this narration being proper and covering everything in the game, things like the recruiting board are completely inaccessible to me, and I can’t use them as they are meant to be used.
What do you expect to see? I expect to see EA and its developers actually take accessibility for the blind and visually impaired seriously instead of just what feels like halfway doing it. I want to see the menu narration narrate everything in the game, especially when it is important and crucial to the entire experience of the game. I expect this to be fixed and to be able to use all features of the game with the narrator. It’s not fair to us that you sell the game as having menu narration, and then only parts of the game have it, and then other crucial and important parts Aren’t narrated at all leaving them completely inaccessible. I expect narrator in game to work everywhere in the game and not just certain places.

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Hopefully this gets the point across, I was going to add a clip to show what I was talking about however, I have learned that apparently on Xbox at least when you take a clip of the game and go to review it that you can’t actually hear the screen narrator, talking in the clip for some reason.

1. I am a blind player and With menu narration on when I'm trying to select a play on both offense and defense when I scroll to square triangle or X play it says option it doesn't tell me what the play is, let's say I'm on letters Square I have to go down to the next row by hitting down on the thumb stick or d-pad for it to read that play but if I go right after that it keeps saying option for triangle and X plays, this is very frustrating and it's time-consuming because I can't get through the place quick enough to see all of the selections before the play clock runs out, also sometimes when trying to choose a play for example let's say I'm in any formation on offense when I'm scrolling through the plays all of the plays will say The same exact play for example  inside zone but they're not all the same play this is also happening on defense as well this makes this game extremely hard to play not knowing what I'm really choosing