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ee8d8de0072c57e's avatar
ee8d8de0072c57e
8 months ago
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Can you upgrade the standard addition after you’ve already preordered it?

I pre-ordered the standard edition, but really want to be able to play it early; is there anyway I can upgrade my digital copy on Xbox ?

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  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    7 months ago
    [GENERAL INFORMATION] - Accepting As Solution For Visibility Purposes

    Hi Everyone,

    If you need assistance with refunds or purchase assistance for College Football 25, depending on your platform the process my differ. 

    You will want to reach out to your platform (Xbox or PlayStation) for further assistance. 

    Change your pre-order for Xbox check out the information from Microsoft below:

    Pre-order Xbox digital games in the Microsoft Store

    Change your pre-order for PlayStation check out the information from Microsoft below:

    How to pre-order and auto-download games from PlayStation Store

    Thanks!

  • Damizer66's avatar
    Damizer66
    7 months ago

    Its PS5. I'm trying to get an agent but they keep telling me to try again later.... Thanks for getting back to me.

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    7 months ago
    Hi @sean25206, That would be a question for your platform company.

    Depending on if you are on Xbox or PlayStation you will want to check their refund/cancellation policy and may need to reach out to their support.

  • GetFettyWapd's avatar
    GetFettyWapd
    7 months ago

    Hey there! Having a ton of fun on the free trial. Would love to upgrade to the Deluxe version from the Base so I can keep playing! Is there a way for me to do this rather than buying the Deluxe and having both versions?

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    7 months ago
    Hi @GetFettyWapd, To confirm there is not a Deluxe upgrade to purchase, you would want to purchase the deluxe version of the game. However progress in-game would be the same.

  • TyeCowboys's avatar
    TyeCowboys
    7 months ago

    I accidentally pre ordered the standard addition over 2 weeks ago and i want the deluxe… i just want a refund and the deluxe version before friday

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