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VGorilla808's avatar
VGorilla808
Seasoned Rookie
10 months ago

Server lag is terrible

@Easports

Online games are like swimming in sand while on ice.  Is there a way you can fix this issue?  It makes the games even more unpredictable and hampers in-game user skill.  Dreadful.  

18 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    @VGorilla808 

    I think you'd need to monitor your network traffic outside of the game somehow to track any changes with your ping. I don't know of an in-game way to do this. 

    Have you spoken to your ISP to see if they are noticing any issues? Since you're using their network equipment, you're going to be more limited with optimizing it for gaming. If you're able to log into the modem/router, check to see if it offers anything specific for gaming. I'm not optimistic that will help much though. There are many different variables that we don't have any control over. Your region, traffic, equipment, etc, are all part of this and most of that is outside of our control as we really can only monitor for issues with our servers.

  • VGorilla808's avatar
    VGorilla808
    Seasoned Rookie
    10 months ago

    So I should look at getting a different router or device that takes coax to ethernet that is geared towards gaming?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    @VGorilla808 

    I'm not going to guarantee you'll see improvement. Typically, you're going to be better off with a modem and router designed with gaming in mind. I think it would be good to do some research on your particular setup and get some advice from others for optimizing this type of connection.

    Did you bring this up to your ISP? They should be able to perform some testing on your connection.

  • VGorilla808's avatar
    VGorilla808
    Seasoned Rookie
    10 months ago

    For reference i get no lag playing diablo 4 or other games, and none on streaming video services.  

    I'm not talking about an actual pause and black screen notice it's just the game and ots animation are slow and delayed or choppy.  It's noticeable and does not happen all the time.  I would say 50% of the time. 

    It is happening even in dynasty mode right now. 

    You can tell because even selecting recruiting opens there's a slower response to picking actions.  And the load screens for the game to play or start a game or even between plays loads slower and more choppy.  The game is still playable.  But so was dial up internet with AOL 

  • VGorilla808's avatar
    VGorilla808
    Seasoned Rookie
    10 months ago

    I will contact them and get back to you with what they say for sure.

    Thanks. 


    @EA_Aljo wrote:

    @VGorilla808 

    I'm not going to guarantee you'll see improvement. Typically, you're going to be better off with a modem and router designed with gaming in mind. I think it would be good to do some research on your particular setup and get some advice from others for optimizing this type of connection.

    Did you bring this up to your ISP? They should be able to perform some testing on your connection.


  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    @VGorilla808 

    Every game is different. So, it's always likely they aren't all going to perform the same. Especially with the different locations of servers and the routing your data is taking.

    Did you talk to your ISP about this?

  • VGorilla808's avatar
    VGorilla808
    Seasoned Rookie
    10 months ago

    @EA_Aljo wrote:

    @VGorilla808 

    Every game is different. So, it's always likely they aren't all going to perform the same. Especially with the different locations of servers and the routing your data is taking.

    Did you talk to your ISP about this?


    I did speak with my ISP.  They conducted a test and resestablished the connection and account.  Everything has tested excellent.  The modem when hard lined does not have much or any affect according to whom I spoke with. 

    The conclusion we came to is that the peer connection, the other player, their poor connection speeds etc is most likely what is causing the issues.

    I would like to add that since the bowl games, the game play overall has been much, much better.  The games are alot more fun to play.  There is noticeable amounts of more feedback and time when running the ball.  Yiu can actually see and perform moves on the screen and the game is reacting better in real time to joystick input. 

    Not sure if that's just better pairing in pvp with better connections or if the game code was updated.  

    This has been the best and most fun the game has been ever to date. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    9 months ago

    @VGorilla808 

    Glad to hear there's been an improvement. If you have any other issues, please reach out again. Good luck and have fun!

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