Forum Discussion

Wompus469's avatar
Wompus469
7 months ago
Solved

AjaxError/Error code 400 when attempting to use the Team Builder website

when I tried to upload a logo for teambuilder it was taking a while so I refreshed and then it popped up with AJAX error and now it won't let me open teambuilder at all
  • EA_Pulsar's avatar
    EA_Pulsar
    7 months ago
    Marked as Solution for Visibility Purposes Only 

    Thank you all for your reports on this issue.  We will investigate the matter and share more information as soon as possible.

    Below are some steps mentioned in this thread that have helped others.

    • TazVizsla:...Try Microsoft Edge browser & it may fix your problem too! 
      mistergunz I am on chrome now and I used a VPN and teambuilder works for me now. Not sure if this will work for everyone but it's worth a try.
    • arz2one:  is there any punctuation in the team name, abbreveation, etc?  I had a "." in my abbrev, and i deleted and got it to save...
    • DaChip15: try using Microsoft edge cuz I switched web browsers and it worked.
    • Bestaliv_2x: make a new tab sign out of the team builder then sign back in and you should be able to go back to your other tab and it should work.
    • TLski87: Deleted that team and completely remade it the same exact way and it worked just fine. I guess a team can get corrupted somehow and it's a lost cause on that file.
    • Open the page from a new incognito tab in your browser. 
    • Make sure your game isn’t open at the same time.
marz2one's avatar
marz2one
Seasoned Scout
7 months ago

was getting a few of these yesterday but was able to truck thru it... WW crowdstrike internet outages causing issues with connectivity, i think... keep your window open and comp powered up and try to save/submit later... it's happening for me too on Sat morning 10am eastern

marz2one's avatar
marz2one
Seasoned Scout
7 months ago

is there any punctuation in the team name, abbreveation, etc?  I had a "." in my abbrev, and i deleted and got it to save...

  • DrKrustyCacks24's avatar
    DrKrustyCacks24
    7 months ago

    yep, was trying to use A&M in the school name and it would let it save, took out the ampersand and site let me save it! 

  • HipHop713's avatar
    HipHop713
    7 months ago
    @marz2one This was the solution to my issue with the 400 error - thanks!
    • marz2one's avatar
      marz2one
      Seasoned Scout
      7 months ago

      sweeeet... better living thru communication!  glad i can help!

  • TayBell1's avatar
    TayBell1
    7 months ago

    I have a test team I've created and a main team that I am working on. I do not have any special characters in either of the two schools names but my test saves perfectly fine, while my main team, whenever I try to save gives me the, "Error: [400]: An unexpected error occured during this operation." message. I've been working on the team for over 24 hours and just last night, everything was saving completely fine, now it can't save at all, just on this one particular team.

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