Can't login to EA account and can't get live chat help

Question

I'm playing this game on the PS5. My initial issue is that when I try to sign in to my EA account I'm prompted to reset my password with a QR code. I have tried this and nothing happens. This continues to happen and I have no solution for it. So I attempted to get a live chat going with EA and that is not working either. I select the option to live chat which has a time approximation underneath and enter all my info. The console I play, first, last name, and email. Then I can describe the subject of my issue and attach a pic as well. When I submit this it just takes me back to the EA help homepage with no chat box showing wait time or anything. No separate window or anything. Then if I try again it's just this endless loop. So right now I have a $100 game that I can't even play online to access my bonus rewards or enjoy to the fullest. What can I do?

zmantakndubs · Answer

when i try to link psn it says it is already linked to disabled ea account&nbsp;

cdubz125 · Answer

I have been having the same issues since day 1, even now I'm having the same issue, but my other friends are able to play just fine.

ish43 · Answer

SAME ISSUE HERE. I HAVE CHANGED MY PASSWORD 10 TIMES.

HAVE YOU GUYS TRIED TO LINK PS NETWORK INFO ON EA SITE.

I HAVE TRIED THIS MULTIPLE TIMES BUT IT KEEPS SAYING MY

PSN INFO IS INCORRECT. SO I HAD MY WIFE DOUBLE / TRIPLE

CHECK MY LOG IN CREDENTIALS. I DONT KNOW WHAT ELSE

I CAN DO.

monchingon · Answer

@zmantakndubs I'm having the same all problem that you have. Do you know if someone from ea answers this problem?

Forum Discussion

Can't login to EA account and can't get live chat help

4 Replies

Featured Places

College Football 25 Technical Issues

Recent Discussions

Cant invite friend

Rip ea

No commentary

Controller Disconnect

No training for quick sale