Forum Discussion
EA_Illium
7 months agoCommunity Manager
Hi @shyguy-carl
Thanks for the additional information!
Can we also verify if the following changes this at all?
- Make sure you have the latest software update.
- Troubleshoot your connection to EA games
- Unplug any devices attached to the USB slot.
- Entering Safe Mode and Rebuild your PS database
If this keeps up when starting a game let us know the following,
- EA ID (PSN ID/Gamertag):
- Do you get an error codes or error messages?
- If possible, share a Screenshot or Clip of any errors...
Cheers!
7 months ago
@EA_Illium shyguy-carl
Alright,
Checked all updates, everything was already up to date. I didn't have any issues with my connections either. All USB slots were cleared.
The issue of the PS5 getting too hot and shutting down still remains when trying to play a game.
I stopped trying to play and just continued to sim a dynasty which causes no issues, again its only when trying to actually play the game.
Alright,
Checked all updates, everything was already up to date. I didn't have any issues with my connections either. All USB slots were cleared.
The issue of the PS5 getting too hot and shutting down still remains when trying to play a game.
I stopped trying to play and just continued to sim a dynasty which causes no issues, again its only when trying to actually play the game.
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