CUT Challenges Server Error
- EA ID/Steam ID
- KawhiKobeJordan
- Platform
- Xbox
- Which console generation do you have?
- Xbox series X
- What is your Gamertag/PSN ID?
- KawhiKobeJordan
- Date/time issue occurred?
- 4/7/25 @ 9:30 PMish (MT)
- Summarize your bug
- Try to load Wes Welker in Challenges --> Legends: Bowl Legends
- As soon as I select the first challenge (Difficulty: Hard, Play Solo) I get the error
- Message: Error - Our severs cannot process your request at this time
- Try to load Wes Welker in Challenges --> Legends: Bowl Legends
- What type of issue do you have?
- See above
- Which mode has this happened in?
- Ultimate Team
- Which part of the mode?
- Challenges
I'm marking this as solved for visibility. We would appreciate it if you could help us out with the info below!
Hey, folks
I am looking to get information from players on challenges that cause an error when attempting to play - "Our servers cannot process your request"
If you run into this error in any challenge you play, please reply with the following information below.Note: Please add any screenshots you can of the errors and challenges you are trying to play!
- EA ID/Steam ID
- Platform
- Which console generation do you have?
- What is your Gamertag/PSN ID?
- Date/time issue occurred?
- Summarize your bug
- What type of issue do you have?
- Which mode has this happened in?
- Which part of the mode?
- Did you generate a new lineup?
- Have you applied any upgrades to players in your lineup?
- Have you recently changed uniforms or other items?
Workaround:
Some players have had success with resolving this error by generating a new lineup. However, when doing so, you will need to remove any special players you have from the lineup. For example. the Genki players, or any other special versions of the players you have.Also, remove and captain abilities you have applied as well.
Also, change uniforms and remove any players with upgraded abilities. To get in the game, try to make the team with the most basic players you have, and then have the system sync up.
Thanks!