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FormDingerz's avatar
FormDingerz
Rising Novice
2 years ago

I can’t buy points from the store in ultimate team.

I can no longer buy any more points on the CFB 25 ultimate team store. I used a prepaid Visa card that I was gifted a couple weeks ago and now I no longer have access to the store.

24 Replies

  • FormDingerz's avatar
    FormDingerz
    Rising Novice
    2 years ago

    I used a prepaid Visa card that I was gifted the last time I purchased points. My personal card is fine.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @FormDingerz 

    Have you checked with your bank to make sure there are no issues with the payment method you're trying to use?

  • FormDingerz's avatar
    FormDingerz
    Rising Novice
    2 years ago

    It keeps saying “we are currently unable to process one of your purchases and have temporarily disabled the store. The store will be available as soon as we are able to fulfill your purchase.” It has been this way for a few weeks now.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @FormDingerz 

    What does the error say that you're seeing? Have you tried purchasing points through your console's store through their web site?

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