I can’t buy points from the store in ultimate team.
I can no longer buy any more points on the CFB 25 ultimate team store. I used a prepaid Visa card that I was gifted a couple weeks ago and now I no longer have access to the store.
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @FormDingerz
What does the error say that you're seeing? Have you tried purchasing points through your console's store through their web site?
It keeps saying “we are currently unable to process one of your purchases and have temporarily disabled the store. The store will be available as soon as we are able to fulfill your purchase.” It has been this way for a few weeks now.
- EA_Aljo
Have you checked with your bank to make sure there are no issues with the payment method you're trying to use?
I used a prepaid Visa card that I was gifted the last time I purchased points. My personal card is fine.
- EA_Aljo
It sounds like the issue is with the pre-paid card. Unfortunately, that's not something we can help with.
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