This has been an occurring issue for weeks, and the times I do get into an online game I get kicked out within the first 5 minutes of the game every single time. I’ve tried just about everything, can’t play college football or madden.
I've been unable to access the game for several days. I've tried:
1) restarting my router
2) clearing my ps5 cache
3) speaking with my ISP re: connection speeds.
How might I resolve this issue? It is particularly frustrating given that I just purchased packs.
Community ManagerHello, @kSylph27
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
Well as I said, every other single game I play works perfectly fine with no lag or connection issues, it's just EA games that have an issue. So evidently, it's not just on the poor connection or just completely on the campus internet for having too many devices. I get kicked from EA servers minutes into every game I play here so there's just a disconnect with EA. Just trying to find the issue and correct it ASAP, annoying that I paid so much for the game and it's the only one giving me connection issues.
Community ManagerThis is happening for 2 reasons.
The combination of these 2 conditions is pretty much guaranteed to cause disconnects and lag. Especially with competitive sports games that require a more stable connection.
Once again, every other online game I play on this college campus with the wireless connection has zero issues. I played Madden and CFB for months here without a single issue, it wasn't until around early November that I was kicked out of EA servers every time I played. So, once again this is just an EA server issue, thanks!
Community ManagerThere are many other variables at play. Namely, the amount of traffic on your network. There also could have been changes made by the IT department at your college. It would be best to contact their support for help with this. However, we'll keep an eye out for other reports.
I've done that as well. I'll try it again, but nothing has changed since the last time I've tried. The weirdest part is that I can still play Ultimate Team in Madden but I can't play CFB Ultimate Team. Is there any reason you think this may be happening?
With all due respect, It’s 2024 wired or wireless connection should not matter that much especially on an online dynasty where you’re playing the computer not even another user. I get 600 Mbps up and down at my house and it still happens. Ive changed the NAT and DNS and reset the network settings on the console and router and it still happens. The answer shouldn’t be going on a wired connection when there are many other games out there that transfer more data where this isn’t an issue.
