Forum Discussion

Sully2444's avatar
4 months ago
Solved

Not receiving training for player sale

I had recently acquired a new quarterback and decided to sell my Charlie Ward QB card for training points which told me I would receive 43,750 for this transaction which I never received. I’ve contacted EA support multiple times and multiple chats and they have advised me there is a team working on it, but nothing has still been done. Has anyone else dealt with these issues not receiving their training after selling a player for them?

  • Hey @Sully2444 

    Wanted to check if our support was able to assist with getting the missing training points to your account. If not we may need to reach back out to have them further look into this.

     

    1. Go to the EA Help homepage.
    2. Select College Football 25 
    3. Select the "See all help topics"
    4. Select the option I'm looking for something I earned
    5. You should be able to choose from Chat or Email (options can vary

    Cheers!

     

3 Replies

  • College Football 25 they told me three days ago a team was working on it ASAP and I’ve still not received any email or any help or any of my training that I earned. This is so disappointing for a game that I’ve spent in and put so much time in.

    Case number 190754310

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey @Sully2444 

    Wanted to check if our support was able to assist with getting the missing training points to your account. If not we may need to reach back out to have them further look into this.

     

    1. Go to the EA Help homepage.
    2. Select College Football 25 
    3. Select the "See all help topics"
    4. Select the option I'm looking for something I earned
    5. You should be able to choose from Chat or Email (options can vary

    Cheers!

     

About College Football 25 Technical Issues

Need support with EA SPORTS™ College Football 25? Trouble with codes, connectivity, or performance? Join us to get help.1,207 PostsLatest Activity: 4 hours ago