PS5 - pre-ordered the Deluxe College Football unable to play
I pre-ordered the Deluxe College Football And It still says I have 3 days to wait to play the game. I am on the PS5.
[Title edit - EA_Barry]
Forum Discussion
75 Replies
@EA_Illium
Here is the order of events for me1 Preordered Standard Edition 7/4
2 Preordered Deluxe Edition 7/15 @10:43 AM MT
3 Refund request for Standard Editon, shortly after preorder of Deluxe Edition 7/15 @11:18 MT
Console is PS5
- @tyfitz33 Perhaps, I'm not familiar with their issue resolution process. I finally am in a queue to work with an actual person to resolve this. Going to ensure they remove Standard Edition from my library entirely and hope that resolves the issue. Clearly from the feedback we are a couple of MANY people experiencing this.
EA_IlliumCommunity Manager
- @EA_Illium What is the larger thread called? Is there a link to it? Hoping to find out where this is in the solution process. Thanks
- EA_Illium
Hey Everyone,
Thanks so far for the information shared, and for bearing with us while we take a look at this!
If you are in the following situation, where you first pre-ordered the Standard Edition, then pre-ordered the Deluxe Edition, then requested a refund
- Please check your order history, or confirm with Sony support you have not refunded the Deluxe edition instead.
For other reports of this, or if you have confirmed the standard edition was refunded but you still have the deluxe edition we continue looking into this.
Cheers,
