Received Preorder Code for wrong console
I preordered CFB26 for PS5 through Walmart, but when they emailed me my pre-order code it was an Xbox code(25 characters instead of 12). I've spoken to a few people from their customer support and th...
Forum Discussion
Update on my situation, Walmart wanted me to send back my game so they could resend a new game which would generate a new code. They unable to generate a new code without a new game. I proceeded to tell them that didnt make sense because the game works fine, I need a new code that you guys emailed to me. It dont make sense I have a ps5 game and you are saying EA generated a XBox code for a ps5 game.
Don't agree to this. I just got my replacement and they didn't generate a new code at all. I am now going back to Wal Mart customer service to see if they'll be able to generate any code at all this time.
It was a pre order exclusive, new orders will never get a code. Unfortunately unless someone steps up we seem to just be SOL
Oh, I'm going to keep fighting this as this is full of $%&* and I'm not going to have them do this.
