I preordered CFB26 for PS5 through Walmart, but when they emailed me my pre-order code it was an Xbox code(25 characters instead of 12). I've spoken to a few people from their customer support and they all have referred me to EA.
Yep. Same thing happened to me - concerning this isn't an isolated issue. I reached out to PSN and got no reply, I'll try EA next.
Same problem here. I preordered the PS5 steelbook edition through Walmart and received a 25 character code via email yesterday (release day).
I hope Walmart and EA can recognize that this is an unresolved issue impacting multiple customers,
The same thing happened to me, Walmart didn't seem able to help when I was on chat with them. They referred me to EA/PlayStation.
Any luck on this?
