Forum Discussion

WastingFever4's avatar
WastingFever4
Rising Newcomer
22 days ago

Bought a pack and didn’t get it.

I purchased the Junior pack. Then my game disconnected from EA servers. And straight up did not get the pack but it took my points. 

2 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    22 days ago

    Hey WastingFever4​, sorry to hear that pack isn't showing up for you. 

    Just to confirm, if you restart the game again after reconnecting and check your inventory page, does it then show up?

    If you're still not seeing it appear after that point, it would be best to get in touch with our support team so they can take a look. Please be sure you contact them with the EA account linked to the Xbox account where that purchase was made.

  • WastingFever4's avatar
    WastingFever4
    Rising Newcomer
    22 days ago

    Yeah I restarted my game and console and still no pack. Thank you for the help!!!

About College Football 26 Technical Issues

Trouble with codes, connectivity, or performance in EA SPORTS™ College Football 26? Join us to get help from the forum community.331 PostsLatest Activity: 41 minutes ago