Falsely banned for cheating on CFB 2026

Dear EA Support/Community Managers,

I was banned on August 10th, 2025 from playing College Football 2026 online for Playstation 5. My EA account is TheShanezi. Per the email notification from EA support, I was banned for cheating. However, I am confident that this is a mistake. I have never cheated on this game. I play College Football Ultimtate Team Mode 99% of the time and I play duos or squads with friends, and solo seasons by myself. While the game is competitive, I have never resorted to cheatng, and this is a mistake flagged by EA's system. If you review my account you can see that I have never won a national championship in Duos or Trios online. I play competitve with friends, and I always accept my losses when an opponent out plays me.

Furthermore, I have been an avid fan of EA games and have been playing college football video games since 2003 as a small kid. This is my favorite game of all time and I am disappointed to see I was banned for cheating when I have never cheated on this game. I want to continue playing the video game and receive my college football ultimate team account back.

Last, I have reviewed and read over the user-agreement for EA, and I confirm that I am abiding by all regulations and stipulations set forth in this agreement.