I Preordered the Deluxe Edition Its not showing me a download option?

Hi hg3gator​, 

Did you purchase them through the PlayStation store? Sony has a guide to help outline what steps you can take to request a refund made through their store:

• How to request a refund for a purchase on PlayStation Store

- EA_Lanna

I am using a PS 5.  I ended up purchasing a copy yesterday, and it worked just fine.  Now I need EA to credit me back for the purchase I made on May 2nd.  Can you advise?

Hi hg3gator​, 

It might be a technical issue with the local device. I can recommend some TS steps that may help it appear. What device are you playing on?

- EA_Lanna