Demanding National Chpionship Packs - Desyncs Continue

Hello,

I was up by 18 points in a national championship, squads, heisman division. Less than a minute left. To little to no surprise at all (this has been happening for YEARS in ultimate team with no fix) the game desynced on me. This is the 2nd time it has happened in a national championship to me. How do I get my packs? I have video proof. Please add the 3 national championship packs to my account. I will provide the video if need be. This is unacceptable but expected, this company cares about nothing but money! I open the store and look, spend $100 in game for a chance to earn cards, because we’re just gonna desync you anytime you’re about to win a national championship pack so the only way you can get new cards is by spending money!

p.s - let me know what you need to add the national championship packs to my account