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Napagod901's avatar
Napagod901
Seasoned Scout
1 month ago

Ea customer service never did make it right

Yall have seen the posts from multiple players. I just want to post let everyone else know. Ea never made it right, they never fixed anything. I’m referring to modes not tracking wins such as this seasons graduation events, last seasons mirage events, and the list goes on. I have the new game preordered and I’ll be on it in 2 weeks. I can only hope my account. Doesn’t experience the same desync or whatever issue that is currently plaguing my account. So many lost rewards and frustration. I have 1400 hours all in CFB 26 . So disappointing that ea never even sent an email to say we suck and we’re sorry. No make rights, nothing. Just more here’s the latest packs for sell.

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3 Replies

  • TheGreatShamu629's avatar
    TheGreatShamu629
    New Vanguard
    1 month ago

    I'm in the same boat. CFB 26 was the last time I'm ever buying anything from them.

  • jahf0rce's avatar
    jahf0rce
    Seasoned Veteran
    1 month ago

    Napagod901​ EA is terrible at communication and customer service.  I have had this issue with not tracking events, modes, etc. for over 14 weeks - no resolution, no make rights, and no statement about the issue, other than one moderator on this board who acknowledge EA was aware of the issue (Shout out to EA_Barry​ who is one of the real ones and takes time to respond). I understand bugs in software, but you can't let something that affects a core aspect of the game and how players earn coin and rewards to go unresolved for 3-4 months. I would have more respect if EA just came out and said there is an issue, we can't/won't fix it, than complete silence.

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