False bans

So my account got banned about 1 month ago after I had out ULT LTD Deion sanders on the market and he sold for 965k when at the time the market price was around 1.1-1.2. I had a couple other cards on the auction house as well at the time and they sold. After I got the ban and one of my cards sold, I still received my coins, which EA and I both know isn’t supposed to happen. So that means that the game banned me for no reason, now one of you “genius” devs will say “go appeal it and fill out a form” which would be smart, IF I COULD. On your official “help” website, it shows no such ban for me and nothing I can appeal yet, in the game I can not access auction house. Fix this issue.