Forum Discussion

tman1233's avatar
tman1233
New Novice
31 days ago
Solved

Fix Jardin Gilbert 🙏

Love u Gilbert but I think we know why u must go now ea it crashes when I go try to take his abilities off so I can't sell🥲

discussion
gameplay discussion
gameplay question
  • EA_Mako's avatar
    EA_Mako
    19 days ago

    Hey everyone,

    I've merged a number of different threads on this topic here, thank you for the posts. Hopefully that's a bit easier for everyone to follow for updates rather than having to check multiple different threads.

    This post is marked as a solution simply to pin it to the top of the thread for visibility, to be clear:

    We do not consider this resolved.

    We'll post any updates here once we have any new information to share. I don't have an ETA, but did want to confirm that this has been passed along to the team. Thanks for making sure this was brought to our attention and for hanging in there while we're taking a look.

41 Replies

  • Ithyjunky's avatar
    Ithyjunky
    New Traveler
    6 days ago

    EA_Mako​ any update? Do I request a refund from you or is there a link on EA sports or do I just ask my credit card company to revert the transaction for this game since it does not work as advertised?

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    19 days ago

    Hey everyone,

    I've merged a number of different threads on this topic here, thank you for the posts. Hopefully that's a bit easier for everyone to follow for updates rather than having to check multiple different threads.

    This post is marked as a solution simply to pin it to the top of the thread for visibility, to be clear:

    We do not consider this resolved.

    We'll post any updates here once we have any new information to share. I don't have an ETA, but did want to confirm that this has been passed along to the team. Thanks for making sure this was brought to our attention and for hanging in there while we're taking a look.

  • YUNGNEIRO43's avatar
    YUNGNEIRO43
    Rising Newcomer
    19 days ago

    We should be compensated for missing out on $350,000 coins at the very least for not being able to sell him for over a week this is ridiculous.

  • Ithyjunky's avatar
    Ithyjunky
    New Traveler
    20 days ago

    Been trying to get this issue addressed for over another week on here. There are at least 4 other posts about it. I have been bumping them 2wice per day in hopes a moderator sees it or responds but no luck yet. At what point can I get a refund when the game does not work as it is supposed to?

  • Michagand's avatar
    Michagand
    New Novice
    20 days ago

    Game crashes anytime I attempt to select Gilbert or Botelho in my item manager. Been having this issue for about a week now. 

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