Missing EA Play Reward and Loyalist Packs for July

Man they really don't gaf and what sucks is they really won't return our coins. There's no pack that will get me my coins back beside getting the player I  bet on.  This sucks.  Im really hurt and I don't like being treated like a bish so I'm no longer playing this game again if I don't get my coins or something to make this right and if I don't play that means my brother won't either and that's two playing players gone.  EA SPORTS WAKE TF UP PLEASE.