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LilFresnoDog's avatar
LilFresnoDog
Newcomer
2 months ago

Spent 11k, Now Blocked from Auction House

I’ve been locked out of the Auction House on both of my accounts despite investing more than 11k in the game.  EA Help tickets go weeks with no response.  I’m now unable to buy or sell players.  I don’t want to go to my credit card company and contest all the charges but EA isn’t responsive.  PLEASE HELP!

PSN - TheFresnoDog004

PSN - LilFresnoDog 

 

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi there. If your account was banned from the auction house, you'll need to submit a dispute so that Terms of Service can perform an investigation. Instructions for that can be found in this article. Thank you.