Console shutting down during bowl week 1
I reached bowl week 1 and now my whole console shuts down every time I attempt to enter my dynasty. Anyone else have this issue and if so a possible fix for it? I don't want to start a whole new dyna...
Forum Discussion
EA_Kent
Community Manager
Community ManagerHey everyone,
We appreciate the heads up about this.
We're hoping you can share more details with us to help us look into what might be happening here. When you have the chance, please reply to this thread with as much of the following info as possible:
- Which platform are you playing on? (Xbox Series X|S, PS5, PC)
- What is your Xbox Gamertag, PSN ID, EA Account ID, Steam ID, or Epic ID?
- Which version and model of console are you using, i.e. PS5 Digital, PS5 Pro, Xbox Series X or S, etc.?
- Is your console set up vertically or horizontally?
- Is your console in an open space or an enclosed space?
- Do you get any notifications regarding overheating or performance warnings?
- Does this only happen when you're playing Dynasty, or do you see it in other game modes?
- Does it happen at the menu, or does it happen in the middle of a game?
- What was the last thing you remember doing in-game before this started happening?
- Can you share any videos of the issue as it happens?
- If you're on PC, attaching a DxDiag to your reply would be helpful. You can find more info on how to gather the DxDiag file at the link below.
Any details you can share will be helpful. Thank you!
Platform: Xbox series X
set up: vertically
open space
i have not tried out RTG and I do not play ultimate team, but this issue does not occur in any actual gameplay modes. It only happens when attempting to sim to the post season and triggering the heisman animation. Others have said it happens in RTG as well, but I cannot verify this personally as I have only played dynasty up until this point
it happens on the main page of dynasty mode, specifically when trying to advance week into the post season
for me personally, I have been able to get the animation to load properly, but the console has to be shut off for several minutes prior and power cycled every single time I attempt to advance; in addition to having a box-fan pointed directly at the system. It also has to be done immediately upon starting up the console, because if the console has been running for even 10 minutes before attempting the advance, it overheats.
so essentially, for me the process looks like this:
- progress in dynasty mode until the console shuts off when attempting to sim to the post season
- the console shuts off
- leave the console off and unplug it, leaving it unplugged for 30 minutes or more
- Turn on box-fan
- plug console back in and turn back on
- immediately open game as soon as able
- hit “continue dynasty”
and then after that there’s about a 50% chance of it working and loading into the heisman animation.
once that animation is loaded, I can play and advance to my heart’s content without issue until I reach the same point in the next season.
additional information that may or may not be helpful:
I have tried with the game installed on both internal storage and on an official Xbox storage expansion card. Does not seem to make a difference either way
I have tried playing with the aforementioned box fan running for an entire season, but it still overheats (so the fan trick only works when booting the game immediately after the cooldown and restart)
I cleaned every speck of dust out of the inside of my console and off of the table it sits on. This has not seemed to make a difference
this has literally never happened to me with any other game, even with more graphically intense games like Cyberpunk 2077, Resident Evil 9, or Dragon Age the Veilguard. Meaning it shouldn’t be an issue with my system.
edit to add:
I should also note that I never had this problem with CFB 25 or 26, or any previous madden installment. This appears to be a CFB 27-specific issue for me.
Same for me
