Forum Discussion

FrogmanBesse's avatar
FrogmanBesse
Seasoned Novice
26 days ago
Solved

Update Bug Within Game (Update/Latest version)

A current bug I have ran into is affecting my online gaming. Yesterday when playing on the EA free trial through the EA app on pc I had no issues when playing and playing online cross play with friends on Xbox console. Today I played for most of the day with zero issues until my free trial almost ran out upon which I upgraded to the MVP Bundle through the EA app. 

After upgrading I tried to join an Xbox player and got a message asking if everyone had the current game up to date and then to try again. After switching around lobbies and restarting games on both sides for ten mins the issue persisted. 

I have a friend on PC who has the game downloaded through Steam and is able to play without issue on the cross play with console so it narrows to an EA app issue. My final solution was a fresh install of the game in which the issue remained.

I am currently unable to join friends or play online and face an endless queue due to this issue. I will link an image of what the message says from another post. I hope this is fixed because it is disappointing to face bugs like this during an early access for the game especially when it was a selling point for buying the bundle. 

Please contact if you need any additional information, hopefully this is resolved soon.

(All games are referring to CUT unknown on any issues outside of CUT pertaining to this)

[Title edit - CM]

  • The Title Update for CFB 27 on EA app should now be live and this should eliminate this particular issue. Please can you confirm either way, this will be super helpful. Thank you. EA_Barry.

10 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    25 days ago

    The Title Update for CFB 27 on EA app should now be live and this should eliminate this particular issue. Please can you confirm either way, this will be super helpful. Thank you. EA_Barry.

  • GeiaZou's avatar
    GeiaZou
    Seasoned Newcomer
    26 days ago

    Been trying to play ultimate team with my homie and keep getting an error saying one of us “doesn’t have the latest version of the game” ???? Can’t play against him etc but I’m still able to play against console and pc players. So it’s not making much sense. (I’ve tried everything to update as well as reinstalling the entire game, but yet nothing works.)

  • MrPopTart16's avatar
    MrPopTart16
    Rising Newcomer
    26 days ago

    Any update on this? I am running into the same issue.

    I am running the game through the EA launcher, and I cannot get in a lobby with my 2 friends who are on the steam launcher. However, they are able to play together with no issues

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    26 days ago

    Sorry for the impact this has had on your ability to play together with your friend.

    Please try clearing the EA app cache first, as this can sometimes help resolve game download or update issues.

    Let us know if the issue continues after trying that. Thanks.

  • Sorry to hear you're running into this. I understand that you’ll want to make the most of your early access time.

    Please try clearing the EA app cache first, as this can sometimes help resolve game download or update issues.

    Let us know if the issue continues after trying that. Thanks.

  • CHASEBROWNKIDZ's avatar
    CHASEBROWNKIDZ
    Seasoned Newcomer
    26 days ago

    Tried playing some Ultimate Team with a friend on PS5, but he said he got an update. Never got one on PC. He got it this morning, it's not letting us play together since we are not on the same version.

  • i loaded up yesterday could play cut squads with the same people im trying to play with today but now its saying my game isnt  up to date they cant join nor invite me again same people i played with yesterday why is that the update or version of the game isnt the same all of a sudden especially because i bought the mvp bundle and pay ea play pro through the ea app please help