Cannot connect to online game due to version mismatch error.

Attempting to connect to online games (i.e. head 2 head, road to the cfp, etc.) puts me in an infinite wait queue. When attempting to connect to a friend's lobby, I get an error that says "Unable to join the session because not all players are on the latest live content version. Please make sure all players have downloaded and relaunched the game, then try again." I am on Steam, and my friend is on PS5. He can connect to online games perfectly fine, whereas I cannot. I have tried everything, such as reinstalling the game, reinstalling and repairing the anticheat, clearing download cache for Steam, reinstalling and repairing the EA app, trying different networks, and toggling crossplay. No matter what I try, nothing is fixed. I have tried opening a ticket through EA help, but the chatbot has only directed me in circles to the same article that does not fix my issue.